SEC Filings Section 16 Filings Only
 
PFSWEB INC filed this 8-K on 05/16/2011.
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<Q — George Walsh>: Okay.
<A — Michael Willoughby>: And then our average time to install is four to six months. So if you say, the average closing time for this set of business would be three months to close, and then an additional four to six months to implement. That’s kind of the time before you see start to see revenues flowing into the P&L.
<Q — George Walsh>: Okay. Do you take it out of pipeline with the installation or would you close it?
<A — Michael Willoughby>: It’s a contract signing.
<Q — George Walsh>: Okay. So it’s a closing. Okay, so that’s fairly tight when you talk about pipeline.
<A — Michael Willoughby>: Yes.
<Q — George Walsh>: Two, three months, that’s good. Okay, great. All right. Thanks a lot.
<A — Mark C. Layton>: Thank you.
Operator: And ladies and gentlemen we’ve reached the allotted time for Q&A for today’s conference. I will turn the conference back to management for any closing remarks.
<A — Mark C. Layton>: Are there some more questions out other operator?
Operator: Yes sir.
<A — Mark C. Layton>: Let’s go ahead and take one or two more.
Operator: Our next question comes from Marco Rodriguez of Stonegate Securities.
<Q — Marco Rodriguez>: Hi, guys. A real quick follow-up question, I was wondering if you could characterize the 18% year-over-year growth for service fees. What was the organic and what’s new clients?
<A — Thomas J. Madden>: Okay. So if you take a look, we had $16 million last year as service fees and $18.9 million in this quarter. Included in that $2.9 differential, we would have approximately $3 million of new clients that did not generate any revenue in the first quarter of last year, we’d have approximately $2.2 million of new client or growth in existing clients, and then approximately $2 million — little over $2 million of loss from terminated client relationships.
The bulk of that $2 million of lost activity is primarily related to a relationship that we discussed previously that had — with a technology manufacturer that elected in effective July 2010 to move to another provider. And if we actually take that number out of the comparison year-over-year, our 18% growth of existing or service fee revenues really would be 35% excluding that one technology manufacturer moving away.
<Q — Marco Rodriguez>: Great. Thanks a lot guys.
Operator: Your next question comes from Alex Silverman of Special Situations Fund.
<Q — Alex Silverman>: Thanks. Can you give us a sense of — let’s see, can you give us a sense of — boy, I lost my train of thought here. Second question, my understanding is the US Mint has

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