PFSweb, Inc. and Subsidiaries
Notes to Unaudited Interim Consolidated Financial Statements
1. OVERVIEW AND BASIS OF PRESENTATION
PFSweb, Inc. and its subsidiaries are collectively referred to as the Company; Supplies
Distributors refers to Supplies Distributors, Inc. and its subsidiaries; Retail Connect refers
to PFSweb Retail Connect, Inc.; and PFS refers to Priority Fulfillment Services, Inc. and its
subsidiaries and affiliates, excluding Supplies Distributors and Retail Connect. In connection with
the sale of certain of the assets of eCOST.com, Inc. (eCOST) described below, the name of eCOST
was changed to PFSweb Retail Connect, Inc. in March 2011.
PFS Overview
PFS is an international business process outsourcing provider of end-to-end eCommerce
solutions to major brand name companies seeking to optimize their supply chain and to enhance their
traditional and online business channels and initiatives in the United States, Canada, and Europe.
PFS offers a broad range of service offerings that include digital marketing, eCommerce
technologies, order management, customer care, logistics and fulfillment, financial management and
professional consulting.
Supplies Distributors Overview
Supplies Distributors, PFS and InfoPrint Solutions Company (IPS), a wholly-owned subsidiary
of RICOH Company Limited (RICOH), have entered into master distributor agreements under which
Supplies Distributors acts as a master distributor of various products, primarily IPS product.
Supplies Distributors has obtained certain financing that allows it to fund the working
capital requirements for the sale of primarily IPS products. Pursuant to the transaction management
services agreements between PFS and Supplies Distributors, PFS provides to Supplies Distributors
transaction management and fulfillment services such as managed web hosting and maintenance,
procurement support, web-enabled customer contact center services, customer relationship
management, financial services including billing and collection services, information management,
and international distribution services. Supplies Distributors does not have its own sales force
and relies upon IPS sales force and product demand generation activities for its sale of IPS
products. Supplies Distributors sells its products in the United States, Canada and Europe.
All of the agreements between PFS and Supplies Distributors were made in the context of a
related party relationship and were negotiated in the overall context of PFS and Supplies
Distributors arrangement with IPS. Although management believes that the terms of these agreements
are generally consistent with fair market values, there can be no assurance that the prices charged
to or by each company under these arrangements are not higher or lower than the prices that may be
charged by, or to, unaffiliated third parties for similar services.
eCOST Overview
Until February 2011 the Company operated eCOST primarily as a multi-category online discount
retailer of new, close-out and recertified brand-name merchandise, which sold products primarily
to customers in the United States. In February 2011 the Company sold substantially all of the
inventory and certain intangible assets of the eCOST discount retailer business unit for a cash
purchase price of $2.3 million (before expenses of approximately $0.2 million) and the assumption by the purchaser of
certain limited liabilities of eCOST. The purchase price represented approximately $1 million for
inventory and the balance for the intangible assets. In connection with the closing of this
business unit, the Company incurred exit costs of approximately $0.3 million related to employee
termination costs, excess property
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