A digital replay of the conference call will be available through November 25, 2005 at (973)
341-3080 pin number 6699625. The replay also will be available at the Companys web site for a
Non-GAAP Financial Measures
This news release contains the non-GAAP measures EBITDA and Pro Forma EBITDA.
EBITDA, or earnings before interest, taxes, depreciation, and amortization, and excluding equity in
earnings of affiliate, is widely used by analysts, investors and other interested parties. We
present EBITDA because we believe it is useful in evaluating our operating performance compared to
that of other companies in our industry, as the calculation of EBITDA eliminates the effect of
financing, income taxes and the accounting effects of capital spending, which items may vary from
different companies for reasons unrelated to overall operating performance.
We present Pro Forma EBITDA, which excludes the impact of relocation-related costs, for each period
presented because we believe it is useful to provide more comparability when evaluating our
operating performance from period to period.
About PFSweb, INC.
PFSweb designs and deploys integrated e-Commerce business infrastructure solutions for Fortune
1000, Global 2000 and leading brand name companies. Seamlessly acting as an extension of a client
organization, PFSweb operates critical business functions including product warehousing and
inventory management, brand-centric fulfillment, returns management, high-touch call center
support, e-Commerce technology and revenue generation services. Specialty services include turnkey
customer loyalty program support, continuity program support, multi-channel integration services
and value-add services such as gift-wrapping, kitting/assembly and product sample program
fulfillment. The company serves a multitude of industries and company types, supporting such
clients as CHiASSO, FLAVIA(R) Beverage Systems (a division of Mars), Hewlett-Packard (NYSE:HPQ),
International Business Machines (NYSE:IBM), Nokia (NYSE:NOK), Pfizer, Inc. (NYSE:PFE), Raytheon
Aircraft Company, Rene Furterer USA, ROOTS, The Smithsonian Business Ventures and Xerox (NYSE:XRX),
to name a few.
To find out more about PFSweb, Inc. (NASDAQ: PFSW), visit our website at www.pfsweb.com or contact
us at 866-ASK-PFSweb.
The matters discussed in this news release (except for historical information) and, in
particular, information regarding the merger, estimates, future revenue, earnings and business
plans and goals, consist of forward-looking information under the Private Securities Litigation
Reform Act of 1995 and are subject to and involve risks and uncertainties, which could cause actual
results to differ materially from the forward-looking information. These forward-looking statements
are not guarantees of future performance and involve risks, uncertainties and assumptions that are
difficult to predict. These risks and uncertainties include, but are not limited to, our ability to
retain and expand relationships with existing clients and attract new clients; our dependence upon
our agreements with IBM; our reliance on the fees generated by the transaction volume or product
sales of our clients; our reliance on our clients projections or transaction volume or product
sales; our client mix and the seasonality of their business; our ability to finalize pending
contracts; the impact of new accounting standards and rules regarding revenue recognition, stock
options, and other matters; changes in accounting rules or current interpretation of those rules;
the impact of strategic alliances and acquisitions; trends in the market for our services; trends
in e-commerce; whether we can continue and manage growth; changes in the trend toward outsourcing;
increased competition; our ability to generate more revenue and achieve sustainable profitability;