SEC Filings Section 16 Filings Only
 
PFSWEB INC filed this 8-K on 03/31/2006.
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faced in its business last year. I’m pleased with the progress our finance and our leadership team in Torrence (ph) are making on this front. We currently are working through finalized agreements with cCOST’s primary lender on revisions to its credit facility that will provide the company with greater overall borrowing capabilities as well as other modifications that will provide the company greater flexibility to use the facility going forward. Further, we continue to make good progress in expanding vendor credit lines that also provides eCOST with greater purchasing power and ultimately equates to an ability to provide customers greater product selection and improved customer service. These activities align with our stated strategy for the merger to provide eCOST with an approved financial foundation from which to operate their business.
Now, in addition to those items we are also focusing on addressing key revenue and gross profit synergies. While these opportunities are a lot more difficult to estimate in terms of dollars, we believe ultimately they’ll be of significant potential. First, as we’ve discussed in the past, we plan to increase the number of virtual warehouse partnerships for eCOST using our strong middleware technology platform called Entente (ph). That’s PFSweb’s product. This will enable eCOST to sell a much broader range of products without the risks and working capital requirement associated with carrying inventory and it provides a method for eCOST to maximize the overall customer relationship value with that broader product set and upside potential. Some of these new partnerships will be addressed in the near-term as we work to migrate eCOST from its current ERP platform to PFSweb’s ERP platform. Others will be addressed later this year with an eye towards exiting the year with more total virtual relationships than ever before and also a more robust data exchange capability that will allow us to provide customers with access to more products and better information about their orders.
Next on the revenue and gross profit front, we have begun to spend time focusing developing higher-margin non-product and service feature categories within eCOST. Initially this activity’s focused on making significant improvements in our higher-margin service contract sales. We are working on improvements to the eCOST.com Web site that will allow us to make a more enticing presentation to consumers about the benefits of purchasing service contracts to protect their investment in high-end electronics and technology products. Additionally, we’re working to revamp our proactive outreach to customers who purchased products previously and where their manufacturer warranty is nearly expiration. We believe these actions will provide opportunities that not only improve sales but as well gross profit.
And finally on the revenue and GP front, as we’ve discussed in the past we plan to ultimately expand cCOST’s international business. Our existing PFSweb’s existing presence in Europe and Canada, for example, should enable eCOST to enter these markets in a seamless manner that would — that allows us expedite time to market and minimize start-up costs. As the adoption rate of online sales internationally catches up to similar rates here in the U.S., we believe there is significant new market opportunities for eCOST to take its business model outside of the USA.
At the macro level, we’re very excited about the growth trends in technology and Web commerce and we believe we’re well positioned to capital on this large and rapidly growing market. As I said earlier, our strategy at PFS was to find ways to deploy our world-class operational and technology capabilities into other market opportunities. And this is a market

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