About PFSweb, Inc.
PFSweb develops and deploys integrated business infrastructure solutions and fulfillment services
for Fortune 1000, Global 2000 and brand name companies, including third party logistics, call
center support and e-commerce services. The company serves a multitude of industries and company
types, including such clients as LEGO, Discovery Commerce, Riverbed, MARS Drinks North America,
Hewlett-Packard, International Business Machines, Hawker Beechcraft Corp., Rene Furterer USA, Roots
Canada Ltd. and Xerox.
Through its wholly owned eCOST.com subsidiary, PFSweb also serves as a leading multi-category
online discount retailer of high-quality new, close-out and manufacturer recertified brand-name
merchandise for consumers and small to medium size business buyers. The eCOST.com brand markets
approximately 170,000 different products from leading manufacturers such as Sony, JVC, Canon,
Hewlett-Packard, Garmin, Panasonic, Toshiba, Microsoft, Kitchen Aid, Panasonic, Black & Decker,
Cuisinart, Coleman, Wilson and Nike primarily over the Internet and through direct marketing.
To find out more about PFSweb, Inc. (NASDAQ: PFSW), visit the companys websites at
http://www.pfsweb.com and http://www.ecost.com.
The matters discussed herein consist of forward-looking information under the Private Securities
Litigation Reform Act of 1995 and is subject to and involves risks and uncertainties, which could
cause actual results to differ materially from the forward-looking information. PFSwebs Annual
Report on Form 10-K for the year ended December 31, 2007 and Quarterly Report on From 10-Q for the
quarter ended June 30, 2008 identifies certain factors that could cause actual results to differ
materially from those projected in any forward looking statements made and investors are advised to
review the Annual Report and the Risk Factors described therein. These factors include: our ability
to retain and expand relationships with existing clients and attract and implement new clients; our
reliance on the fees generated by the transaction volume or product sales of our clients; our
reliance on our clients projections or transaction volume or product sales; our dependence upon
our agreements with IBM and Infoprint Solutions; our dependence upon our agreements with our major
clients; our client mix, their business volumes and the seasonality of their business; our ability
to finalize pending contracts; the impact of strategic alliances and acquisitions; trends in the
e-commerce, outsourcing, government regulation both foreign and domestic and the market for our
services; whether we can continue and manage growth; increased competition; our ability to generate
more revenue and achieve sustainable profitability; effects of changes in profit margins; the
customer and supplier concentration of our business; the unknown effects of possible system
failures and rapid changes in technology; foreign currency risks and other risks of operating in
foreign countries; potential litigation; the impact of our reverse stock split; our dependency on
key personnel; the impact of new accounting standards and changes in existing accounting rules or
the interpretations of those rules; our ability to renew or replace our credit facilities or find
alternative financing; our ability to raise additional capital or obtain additional financing; our
ability and the ability of our subsidiaries to borrow under current financing arrangements and
maintain compliance with debt covenants; relationship with and our guarantees of certain of the
liabilities and indebtedness of our subsidiaries; our ability to successfully achieve the
anticipated benefits of the eCOST merger: eCOSTs potential indemnification obligations to its
former parent; eCOSTs ability to maintain existing and build new relationships with manufacturers
and vendors and the success of its advertising and marketing efforts; eCOSTs ability to increase
its sales revenue and sales margin and improve operating efficiencies and eCOSTs ability to
generate a profit and cash flows sufficient to cover the values of its intangible assets. PFSweb
undertakes no obligation to update publicly any forward-looking statement for any reason, even if
new information becomes available or other events occur in the future. There may be additional
risks that we do not currently view as material or that are not presently known.
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