About PFSweb, Inc.
PFSweb develops and deploys integrated business infrastructure solutions and fulfillment services
for Fortune 1000, Global 2000 and brand name companies, including third party logistics, call
center support and e-commerce services. The company serves a multitude of industries and company
types, including such clients as LEGO, Riverbed, Hewlett-Packard, International Business Machines,
Hawker Beechcraft Corp., Rene Furterer USA, Roots Canada Ltd. and Xerox.
Through its wholly owned eCOST.com subsidiary, PFSweb also serves as a leading multi-category
online discount retailer of high-quality new, close-out and manufacturer recertified brand-name
merchandise for consumers and small to medium size business buyers. The eCOST.com brand markets
approximately 250,000 different products from leading manufacturers such as Sony, Hewlett-Packard,
Denon, JVC, Canon, Nikon, Panasonic, Toshiba, Microsoft, Dyson, Kitchen Aid, Braun, Black & Decker,
Cuisinart, Coleman, and Citizen primarily over the Internet and through direct marketing.
To find out more about PFSweb, Inc. (NASDAQ: PFSW), visit the companys websites at
http://www.pfsweb.com and http://www.ecost.com.
The matters discussed herein consist of forward-looking information under the Private Securities
Litigation Reform Act of 1995 and is subject to and involves risks and uncertainties, which could
cause actual results to differ materially from the forward-looking information. PFSwebs Annual
Report on Form 10-K for the year ended December 31, 2008 identifies certain factors that could
cause actual results to differ materially from those projected in any forward looking statements
made and investors are advised to review the Annual Report and the Risk Factors described therein.
These factors include: our ability to retain and expand relationships with existing clients and
attract and implement new clients; our reliance on the fees generated by the transaction volume or
product sales of our clients; our reliance on our clients projections or transaction volume or
product sales; our dependence upon our agreements with IBM and Infoprint Solutions; our dependence
upon our agreements with our major clients; our client mix, their business volumes and the
seasonality of their business; our ability to finalize pending contracts; the impact of strategic
alliances and acquisitions; trends in the e-commerce, outsourcing, government regulation both
foreign and domestic and the market for our services; whether we can continue and manage growth;
increased competition; our ability to generate more revenue and achieve sustainable profitability;
effects of changes in profit margins; the customer and supplier concentration of our business; the
unknown effects of possible system failures and rapid changes in technology; foreign currency risks
and other risks of operating in foreign countries; potential litigation; the impact of our reverse
stock split; potential delisting; our dependency on key personnel; the impact of new accounting
standards and changes in existing accounting rules or the interpretations of those rules; our
ability to raise additional capital or obtain additional financing; our ability and the ability of
our subsidiaries to borrow under current financing arrangements and maintain compliance with debt
covenants; relationship with and our guarantees of certain of the liabilities and indebtedness of
our subsidiaries; taxation on the sale of our products; eCOSTs potential indemnification
obligations to its former parent; eCOSTs ability to maintain existing and build new relationships
with manufacturers and vendors and the success of its advertising and marketing efforts; eCOSTs
ability to increase its sales revenue and sales margin and improve operating efficiencies and
eCOSTs ability to generate a profit and cash flows sufficient to cover the values of its
intangible assets. PFSweb undertakes no obligation to update publicly any forward-looking statement
for any reason, even if new information becomes available or other events occur in the future.
There may be additional risks that we do not currently view as material or that are not presently