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| MARCH 22, 2012 / 03:00PM GMT, PFSW - Q4 2011 PFSweb, Inc. Earnings Conference
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Thanks, Tom. Thank you, Mike. I hope our prepared comments today have provided you greater insight on
the advancements of our business. We clearly have what we believe to be significant tailwind from both macro industry factors and also in the success that were having from our reputation and the growth that our clients are obtaining.
We congratulate our friends at Demandware on their recent success of their IPO. We continue to be Demandwares largest integrator
worldwide. Its a fantastic technology platform that our clients are benefiting from and certainly an important part of our growth that we continue to see, and our strategic partnership with Demandware continues to be a very important one for
us.
The investments were making will continue to allow us to improve operational efficiencies we believe and allow us to benefit from
the scale of growth that were having. The size of our new business pipeline continues to be very exciting, as I mentioned earlier, and overall were very happy with the position that were in and the growth opportunities that we
continue to see.
So, with that information in place, we are now available to answer your questions, and operator, if you would now poll for
questions.
QUESTION AND ANSWER
Operator
(Operator Instructions) Mark Argento, Craig-Hallum Capital.
Mark Argento Craig-Hallum Capital GroupAnalyst
Good morning, guys, and congrats on a good end of the year. First, kind of a housekeeping question for Mike if he is still there.
In terms of the customer count right now that you have on the End2End solution, could you talk a little bit about where you stand at the end of the year in terms of total number of sites or brands, I
guess, and then total number of customers?
Mike Willoughby PFSweb, Inc.President & CIO
Sure. So, Mark, first off, when we talk about the totals that we have, we reference client programs just as a point of reference, which
generally are defined as a program that is operating in a certain geography, for instance, like it is a US program versus, say, one in Europe, and it could be they are an End2End program, or it could be an eCommerce program that we are supporting a
single silo or multiple silo type programs.
Mark Layton PFSweb, Inc.Chairman & CEO
We do that, Mark, simply because theyre almost like different businesses, different sites. Many of them have different contracts or
states of works associated with them. So it is just easier for us, and then they have got implementation and decent staffing to them. So its just appropriate for us to quote them as client programs.
Mike Willoughby PFSweb, Inc.President & CIO
And generally it is aligned with the way that Demandware views their engagements as well. So if you were listening to a Demandware conference call and they quote the number of sites or programs that they
are supporting, generally its kind of aligned with the way that works as well. So, if you look at the total number of programs that were currently operating that are live today, it is 60, 20 of which are End2End. So exactly 50% of them
are currently End2End programs.
Mark Argento Craig-Hallum Capital GroupAnalyst
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